Level: 3

Programme: Apprenticeship

Duration: 12-18 Months

Course Overview

  • Dealing with internal and external correspondence via emails, mail and telephone
  • Processing and filing paperwork
  • Updating and maintaining administrative systems

Once the apprenticeship has been achieved the candidate will have:

  • A Level 3 Diploma in Business Administration certificate
  • Functional skills in Maths and English level 2
  • Greater knowledge and understanding of business operations
  • To be able to answer correspondence in a clear and formal manner
  • How to prioritise workloads